We have received your order and are adding it to our master list. It should be processed in about a month (due to backlog and limited supplies which must constantly be restocked). If you have any pressing deadlines, do inform us as quickly as possible so that we might expedite the process.

Thank you for your patience and cooperation.

Sincerely,
The DLL 

lucasacross:

The Department of Lost Letters project has been something I never expected to take off. Relatively speaking, it was not the most well-advertised thing and it wasn’t a service that I had ever heard need of. Yet here I am, not more than a month and a half into the project, having written almost one hundred letters, with twenty to thirty more left to be written. It gives me some hope for the future. These letters have gone around the world to people of all ages. As yesterday was the fourteenth anniversary of the Battle of Hogwarts and of the end of the Second Wizarding War, I have been thinking much on unity. These hundred people who have come to the Department, seeking their letters, they are a united force though perhaps they are unaware. If all those out there who loved my home came together, well perhaps things would look brighter in the Muggle world for though there are always going to be bad witches and wizards out there, the great majority of those I have met have been wonderful, seeking the greater benefit of all.

As previously stated, this operation is run by a college student and funded by the generosity of said college student’s parents. The father is a former accountant and money is a tad bit tight. There have been talks of shutting down this operation because of lack of funding. In short, we desperately need your donations. If you have received a letter, if you have ordered one for a loved one, if you just want to see hundreds more people be touched by this project, please donate. We really need your donations to make this a sustainable operation. Otherwise, it is possible that, soon enough, you will see a message stating “No more requests will be accepted” posted here, on our Facebook, and on Twitter. We don’t want to shut this down but we might not have an option.

Yours sincerely,
The DLL 

I would like to thank you so much for my letter! A lot of what was written not only was personalized to what I said about myself, but also was somewhat tailored to myself that I hadn’t said! :D It was so exciting to get! It’s just fantastic! ^_^ Thank you so much again!

We are glad you so much enjoyed your letter. We do attempt to tailor each one to suit its owner. Thank  you for letting us know another letter has found its way home.

Sincerely,
The DLL 

Mr. Durrett
Ms. Pittock
Mr. Beisker
Ms. Buford
Ms. Hernandez
Mr. Jordan II
Ms. Fitzmorris
Ms. Faucheaux
Ms. Singletary
Ms. Farr 

We are glad your letter is safely home and we will add your brother to our list. We might not get to it for just a bit as we are out of town and have to get through our rush orders first.

Sincerely,
The DLL